Tuesday Morning Learning Opps

Cost Reductions of Facilities by Transforming Campus Culture

  • Tuesday, July 16
  • 08:30 AM - 09:45 AM
  • Austin Conv Center
  • Level 4, 19
  • BMO


Tria Case, Esq.

Director of Sustainability and Energy

City University of New York

New York, New York

John Mikullitz

National Director, Energy


East Schodack, New York

Jodi Smits Anderson

Director of Sustainability Programs

Dormitory Authority of the State of New York

Albany, New York

Ronald Spalter

Deputy Chief Operating Officer

City University of New York

New York, New York


The City University of New York (CUNY) developed an innovative strategy to address the challenges of maintaining buildings across six campuses. It improved the operation of building systems while reducing accumulation of deferred maintenance, energy consumption, and associated carbon emissions—all by investing in processes and people, rather than equipment. CUNY deploys project-based change management across multiple campuses to transform and embed knowledge of facilities, create an elevated standard for operations, and deliver financial improvements. This cost-reduction program included raising stakeholder knowledge through an “O&M Fresh Eyes” analysis and taking a “boots and suits” approach that involved all departments, from custodians to senior leadership.

Learning Objectives

  • Recognize elements that create gaps, in order to move from a reactive expenditures profile to a planned operations and maintenance program
  • Learn how to conduct an “O&M Fresh Eyes” assessment and identify critical facilities operations gaps
  • Create a positive culture that engages all stakeholders in project-based change management