Housing Policies


New reservations will be accepted by the NACUBO housing bureau, Showcare Event Solutions, until Friday, June 12, 2020. All changes and cancellations must be made in writing via email to nacubo@showcare.com or by logging into your registration record before Wednesday, June 17, 2020 5 PM EST. On a space-available basis, changes or cancellations made after Friday, June 19, 2020 should be made directly with the hotel.

A credit card is required to process your reservation. Your credit card is required as a guarantee and may be charged one night stay in advance of your arrival. Should you wish to pay by check, please plan to hand-carry the check to the hotel and provide it at check-in. Do not send any check deposits to Showcare, NACUBO or the hotel prior to arrival.

All rooms are subject to a sales and occupancy tax of 16% per day, rate is subject to change by hotel. Some hotels may also attached additional surcharges. Please verify these charges directly with the hotel after June 19, 2020. All hotels require a credit card or an approximate amount of cash for incidentals for the entire stay upon check-in.

A portion of the room rate is used to offset the expense of housing services.


Any cancellations within 72 hours of arrival are subject to one night’s room and tax penalty and cancellation of the room for the remainder of the stay. No-shows will also be charged a one-night room and tax penalty.

NACUBO is not responsible for no-shows or early departure fees charged by the hotel or rooms resold due to non-arrival. Your specific reservation is being held for you in the inventory of rooms the hotel blocked for this meeting. NACUBO takes no responsibility should a room type not be available at check-in. Please visit the hotels website for check-in and check-out times.