Tuesday Midday Learning Opps

Opportunity Melt: Higher Ed’s Leaky Pipeline

  • Tuesday, July 16
  • 10:15 AM - 11:45 AM
  • Austin Conv Center
  • Level 4, 18CD
  • SK


James Blackburn

Associate Vice President of Student Financial Services

Georgia State University

Atlanta, Georgia

Gregg Scoresby



Chandler, Arizona


Institutions spend millions on recruiting and enrollment only to see their pipeline of admitted students melt, with up to 40 percent of those accepted failing to attend—many after giving up on the financial aid process. This has profound economic implications for institutions and a disparate impact on low-income and first-generation students. This session will help you identify the questions to ask and the steps to take in order to stop leaks in your school’s pipeline and drive accessibility and inclusion while improving the student experience.

Learning Objectives

  • Communicate the concept of financial aid melt and how it hinders completion rates
  • Quantify the impact of melt on your institution’s pipeline of admitted students
  • Identify “leaks” throughout the pipeline of admitted students, along with possible repairs