Monday Snapshot Segments

Strategic Plan for Auxiliary Services

  • Monday, July 23
  • 01:00 PM - 02:15 PM
  • EXPO
  • The LAB


Kenneth Hall


Hanbury Architects

Norfolk, Virginia

Ken Horvath

Chief of Staff-Residential & Hospitality Services

Michigan State University

East Lansing, Michigan


More than a decade ago, Michigan State University’s Division of Residential and Hospitality Services embarked on a comprehensive process to clarify its mission and vision, make better investment decisions, and redefine the delivery of student services. Hear how the plan unfolded and how momentum was sustained.