Monday Morning Learning Opps

The Time is Right for Benchmarking in Higher Education

  • Monday, July 31
  • 08:30 AM - 09:45 AM
  • Minneapolis Conv Ctr
  • 102D
  • FIN


Steve Beisser

President and Co-Founder, Academic Benchmarking Consortium

Academic Benchmarking Consortium

Chapel Hill, North Carolina

Paul Friga

Clinical Associate Professor, The University of North Carolina at Chapel Hill; Chief Strategy Officer and Co-Founder, Academic Benchmarking Consortium

The University of North Carolina at Chapel Hill

Chapel Hill, North Carolina

Michael Phillips

Senior Director, Higher Education – Strategy & Operations, Huron Consulting Group


Chicago, Illinois

Matthew Smith

Associate Vice President, Operational Finance

University of North Carolina, Chapel Hill, UNC Hospitals

Chapel Hill, North Carolina

Brian Smith

University of North Carolina at Chapel Hill


Higher education is in crisis, and its leaders are handicapped by a lack of reliable data. Other industries—health care, in particular—have leveraged standard data to support management decisions. In this session, the speakers will review the health care industry’s altered landscape and show how such a transformation could play out in higher education. They will focus on the underlying catalysts for change, show the various phases of transformation, and suggest how to proactively prepare for a fundamental shift in benchmarking and data-based decision making.

Learning Objectives

  • Discover how health care benchmarking tools, used for performance improvement and decision making, can be applied to higher education.
  • Follow a major research university on its benchmarking journey, with an emphasis on non-faculty labor costs.
  • Acquire the skills needed to craft a benchmarking strategy at your institution for the next 10 years.