James A. Trzcinski, BSIE, MBA, Director of Management Services, Administration & Planning at The Ohio State University. Jim is a senior-level business professional with extensive demonstrated skills and experience in financial and operational analysis, process improvement, team facilitation, training, customer service, public speaking, and general problem-solving. His 30-year career includes leadership roles in healthcare, higher education, and business consulting. Jim led internal business consulting for the University of Toledo Medical Center (1991-1997), served as vice president for Cleverley & Associates (formerly CHIPS), a healthcare financial and operational benchmarking and consulting firm (1997-1999), and served as a finance director for The Ohio State University’s Wexner Medical Center (1999-2012). Jim currently directs the business improvement activities for The Ohio State University’s Administration & Planning division.