Registration Policies
Cancellation Policy
Registrant requests for refunds must be submitted in writing to Showcare(NACUBO registrar). Cancellations postmarked or received on or before June 10, 2011, are entitled to a full refund minus a $150 processing fee, per registrant. No refunds will be granted for cancellations made after June 11, 2011.
Substitution Policy
Replacement of a registered attendee is allowed at any time with the written authorization of the person who is no longer able to attend. Send the name of the registrant and substitute attendee's name and contact information to Showcare (NACUBO registrar) in writing.
Important Registration Deadlines
- March 31, 2011 - Deadline for Early-Bird Registration- EXTENDED to April 8, 2011
- June 10, 2011 - Deadline for Refunds (less processing fee)
- June 15, 2011 - Deadline for Advance Registration
Payment
You may complete your online registration with one of the following payment methods: American Express, MasterCard, Visa.
If you are unable to complete your online registration in one session and do not provide credit card payment, you will not be able to re-access your registration form; you will receive a notice the following business day with a link back to your registration. Incomplete registrations will be deleted 24 hours after notification.
Badge reprints will be subject to a $25.00 processing fee.
Registration Questions?
Registration and hotel accommodations are being managed by Showcare
Email: nacubo@showcare.com
US & Canada Toll Free: (888) 695-5496
Tel: (514) 228-3002
Fax: (514) 228-3200
Customer Service Hours: 8:30 am - 6:00 pm Eastern Time, Monday-Friday